Lam, Dr. Nappy
Portland OR 97206
Company ID: 1474596















Report Date: May 25, 2010
Member:
 Removed for HIPAA
Category: 
Dentistry - General
Evaluation Done: 
Yes
* More Weight is given to a report when an evaluation has been completed.
Work Completed Date: 
May 20, 2010
Use this Provider Again: 
Yes
Description of Experience: 
My most recent visit to Dr. Lam's was for a 6 month check up, cleaning and full set of ex-rays.
Member Comments: 
All staff are very professional, friendly, and helpful. Dr. Lam always gives plenty of time to answer my questions, make recommendations, and prescribe for the future. He does not do unnecessary procedures. He is up to date with the latest dental practices. His efficient staff is very helpful when making appointments and reminding you when they are. As an aside, Dr. Lam and staff conduct free clinics in the community. I highly recommend this office.

Overall A
Availability A
Office Environment A
Punctuality A
Staff Friendliness A
Bedside Manner A
Communication A
Effectiveness of Treatment A
Billing and Administration A

Report Date: October 08, 2009
Member:
Removed for HIPAA
Category: 
Dentistry - General
Evaluation Done: 
Yes
* More Weight is given to a report when an evaluation has been completed.
Work Completed Date: 
April 10, 2009
Use this Provider Again: 
Yes
Description of Experience: 
I see Dr. Nappy Lam as my general dentist.
Member Comments: 
Dr. Lam is really nice and fun to work with. He is easy to talk to during my appointments. He is always happy and gentle. Everyone in the office is very gentle and the cleanings never hurt. I always feel well taken care of and my visits are never an ordeal.

Overall A
Availability A
Office Environment B
Punctuality A
Staff Friendliness A
Bedside Manner A
Communication A
Effectiveness of Treatment A
Billing and Administration A


Report Date: December 10, 2008
Member:
Removed for HIPAA
Category: 
Dentistry - General
Evaluation Done: 
Yes
* More Weight is given to a report when an evaluation has been completed.
Use this Provider Again: 
Yes
Description of Experience: 
My insurance covered my visit for a check up and cleaning.
Member Comments: 
Dr Lam is a very competent and capable dentist. It is easy to get a appointments and he is pretty prompt. The atmosphere is clean and comfortable. The office staff are professional and friendly.

Overall A
Punctuality A
Bedside Manner A
Communication A
Effectiveness of Treatment A
Billing and Administration N/A